Chelsea Hotel Toronto

The adult-only pool offered a serene escape, but the noise from renovations disrupted my peace every morning. Staff tried to assist but were bogged down with other guests.

It was a comfortable stay on vacation, would recommend this place. The location was marvellous, close to a shopping mall. There was a great restaurant relatively close to the hotel.

Great views, liked wonderful and unbeatable setting.

It was surely a good stay on vacation. All was nice, including facilities and location. Everything was perfect during our stay however disappointing aspect was very small bathroom. The stuff was amicable and attentive all the time.

Comfortable beds, nice entrance.

Low pressure in the shower, noisy air conditioning.

Luxurious, spotless place with exceptionally helpful and especially helpful staff with speedy receptionists. Favourable, incredible location in the pretty area. Excellent restaurant, for price and staff unfriendly.

Breakfast extremely expensive.

The location of the hotel is great. The staff was very friendly.

The hotel itself has got a bit older and was a bit worn out. We had problems with our toilet flush, the windows were leaking which made the room very noisy and the bed was a bit uncomfortable.

One of the advantages - convenient rooms; they included a shower, hair dryers and towels. The venue's position was super central. It was located in a very very nice area.

Large modern hotel with comfortable and cozy rooms, balcony, ambience, floor to ceiling windows on 2 sides, corner room!

The hotel is ok, it has a small courtyard to stay in. The staff is very courteous

The air conditioning was extremely loud. and the beds have already experienced better times.

No fridge or microwave in the room.

Just a fine choice for a couple of nights in Toronto with great value. The lovely view from our room was a nice surprise, made the stay better. If you're driving, be ready for tight parking in the downtown area.

Location is perfect for sightseeing on foot!

The rooms are badly soundproofed, the window is not particularly tight, the door is very thin (noise from the corridor), the furniture looks worn out, the corridor on the 22nd floor needs renovation. Price-performance ratio is not good.

Breakfast was perfect, comfort, cleanliness, proximity... everything was perfect.

nothing

The location was excellent, close to subways. The staff was friendly and helpful. The amenities included a nice pool. I enjoyed my room's cleanliness and comfort.

Very comfortable beds, great view,(and we were facing the construction but it didnt bother us) staff very well mannered and helpful, helped us arrange ticket/time slots for the go train, Mike the manager assisted us in our cards 4 our extended stay...this saved us probably an hour in line!! Concierge service was goodish....even though we were lead in the wrong direction we understand it was a mistake and ended up fun!! The hotel was clean and well equipped to handle the volume of guests, good layout and a great location.

When I went to go to bed I had discovered the sheets were smugged with make-up(not mine of course) and there was a hair bead in the sheet...so it was obvious the sheets had not been changed, I called 2 front desk to bring a set of sheets and I would change them. However after waiting for an hour I had 2 call down and ask again, the lady 2 the front desk said to be patient...they were very busy! I asked for the manager, she said I could not talk to any of them as they were busy and or on break. I then called the hotel back via my cell phone and got a manager right away, the sheets were brought in aprox 30 min after that and I was refunded 50%off that night stay. Litlle to much work for me just to get the sheets...pissed me off I just wanted 2 go 2 sleep @ 8pm 2 wake at 11pm to go out again...instead ...no sleep....time was up and it was 11pm already and we needed to leave.